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What to expect from us

Our service standards

Irwell Valley aims to provide a high level of customer care at all times.

Colleagues and contractors are expected to treat all customers as individuals and in the way the customer wishes to be treated. Colleagues and contractors should be professional, polite, friendly and approachable.

Our customer care service standards have been set by our Residents' Scrutiny Panel and can be found here.

 

 

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