Equality and Diversity is embedded throughout Irwell Valley. We believe that everyone should have equal access to our services and an equal chance of gaining employment with Irwell Valley. This policy applies to positively address equal opportunities in the following areas of operation:
Our Equality and Diversity Forum is made up of colleagues, our Managing Director Performance and Coaching and a Board Member. They are responsible for setting the strategic equality and diversity objectives, ensuring that Irwell Valley complies with the relevant legislation and good practice and monitors performance in relation to Equality and Diversity.
In order to provide the services that our customers want, we need to know who our customers are. We collate information for our customers including faith/religion, ethnicity, disability, sexual orientation, age and gender. We carry out Equality Impact Assessments to ensure our services, projects and policies are accessible to all.
We have a number of colleagues who speak other languages and we subscribe to an external service provider for those customers who need interpretation or translation services. We also have colleagues with sign language skills.
Our Equality and Diversity Framework document is available to download.
For further information, please ring the Customer Service Team on 0161 610 4574 or email us at email@example.com