Will you be affected?
Universal Credit has replaced a range of benefits and tax credits for people of working age.
If you claim one of the following benefits you WILL be affected.
You WILL NOT be affected if you or your partner receive Pension Credit.
Universal Credit is a single, monthly payment of benefits that includes financial help towards rent. It is paid into a bank or Post Office account every month in arrears and it is the claimant’s responsibility to pay their rent from their Universal Credit payment.
Whether you can claim it and the way you manage your claim depends on where you live and your personal circumstances. There are currently two Universal Credit services operating across Greater Manchester.
Universal Credit Full Service
People on the ‘full service’ have an online Universal Credit account to manage their claim. They can use their account to report changes, send messages to their work coach and find support.
Some parts of Greater Manchester have moved over to the full digital service. Eventually all Universal Credit claims will move over.
Universal Credit Live Service
People who live in a ‘live service’ area manage their claim by phone. They will soon move over to the ‘full service’. If you’re affected, the Government Department for Work and Pensions will notify you of this. Please don’t ignore this, if you don’t register for your full service account within the given time, your Universal Credit will stop and you may face up to six weeks without any income.
Has something changed?
If you claim Universal Credit any changes to your circumstances may affect how much Universal credit you are able to claim. You are responsible for telling the Department of Work and Pensions of any changes.
We're here to help
Irwell Valley’s Income Management Team can help…
Call us for a confidential and informal chat on Freephone 0800 035 2211 or 0300 303 8324 from your mobile.