At Irwell Valley, we realise that things will wear out or break in your home. Therefore, we have a team of people who are here to help you when you need to report a repair. In this section, you will find out how to report a repair, find out how quickly your repair should be completed, and which repairs you are responsible for. You can even report your repair on-line!
Reporting Your Repair
You can report a repair by calling our Repairs Service Centre 24-7 on FREEPHONE 0800 035 2210. If you have an emergency repair out of normal office hours, you should call us on the same FREEPHONE number.
You can also report a repair on-line by clicking on the Report a Repair button or by following this link
Online Repair Form. You will need your address and account details to use this service.
Follow this link to view the
Repairs Handbook