Irwell Valley’s Income Management team are responsible for all aspects of rent account management. Their role is to ensure that residents pay their rent on time, provide help and support for residents in financial difficulty and advise on legal processes.

The team work closely with local Housing Benefit departments, credit unions and the Citizens Advice Bureau to make sure resident receive all the help and support they need to pay their rent.

 

The Income Management team can be contacted during office hours (9am – 5pm Monday - Friday, Tuesday 10.00 - 5pm  and 9am – 6.30pm on a Wednesday) by calling freephone 0800 035 22 11. Alternatively, email rents@irwellvalleyha.co.uk

Irwell Valley’s Income Management team hold regular events to promote positive rent account management and external saving schemes. Keep checking our Events Calendar for details of forthcoming events.