We own and manage 6,824 homes across 12 local authority areas in the North West

We provide homes and/ or services to 420 Shared Owners and leaseholders

We had a total income of £19,615,559

We collected 100.65% of rent due to us

Rent arrears as a % of rent due were 4.69%

Our average rent is £59.84 per week

Only 0.9% of our (general needs) homes were vacant and available to let

Over 36,000 repairs were reported during 2006/7

Completed 97.2% of emergency repairs in target time

Completed 98.1% of urgent repairs in target time

Completed 95.5% of routine repairs in target time

81% of our customers were satisfied with Irwell Valley as a Landlord

59% of customers were satisfied with the opportunities to take part in the management
and decision making of Irwell Valley

We turn our empty homes around in 5.2 weeks

14.8% of our lets during 2006/7 were to BME residents

Download our most recent Performance Information leaflet by clicking on the following link Performance Information Leaflet