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Gas Servicing

Annual Gas Servicing and Safety Check Programme

We are responsible for the annual gas safety check of appliances owned and installed by us.

Under the Gas Safety (Installation and Use) Regulations 1998 we must:

- Ensure that we use only CORGI registered engineers to carry out work on gas installations
- Not permit a gas appliance to be used if we suspect it to be unsafe or inadequately ventilated
- Undertake an annual safety check on gas pipework and landlords owned appliance’s
- Keep records of all inspection defects and actions taken
- Provide tenants with records of gas servicing or safety checks

 
Please click here to download a copy of our Gas Safety Check leaflet.

Your Responsibility
 
It is essential that we make sure that all gas appliances in your home that are provided by us are working properly.  Gas and carbon monoxide leaks are extremely dangerous - and we want to make sure  that you are safe.  To help us, you need to do the following:
 
- You must let our contractors in to your home to carry out the safety checks or repairs to any gas appliances that we provide.  We will let you know when we're calling to carry out the test.  Not giving us access is considered a breach of your tenancy agreement and will result in legal action to get access or in extreme cases, possession of your home. Any legal costs incurred to obtain access will also be considered your responsibility
 
- If you install your own gas fire, you must get our permission first, and the works must be carried out by a CORGI registered engineer.
 
- You don't need permission to fit a gas cooker - but it should be fitted by a CORGI registered engineer.

- You must ensure that gas appliances you own are regularly maintained and checked by a CORGI registered installer at least once every 12 months. 
 
Gas & Carbon Monoxide - What signs should you look for?
 
Carbon monoxide gas is highly dangerous. It is difficult to recognise because it has no colour, smell or taste.  Danger signs to look out for are:

- stains, soot or discolouring around the top of a gas fire or at the top of a gas water heater or boiler.
- the colour of the flame – a normal gas appliance should have a blue flame - not yellow or orange.

The symptoms of carbon monoxide poisoning are similar to those caused by other illnesses, such as colds or 'flu. However if you suffer from unexplained headaches, chest pains, muscular weakness, sickness, diarrhoea, stomach pains, sudden dizziness when standing up, or general lethargy after using a gas appliance, stop using it, report it to us and go to your doctor.

 
Gas Leaks

If you suspect you have a gas leak in your home, you should:

Do not smoke or strike matches
Put out any cigarettes or naked flames
Do not operate electrical switches, mobile phones or door bells, they can cause sparks
Turn off the gas supply at the meter
Open all doors and windows to ventilate the affected rooms
Keep people away from the affected area
Act immediately by contacting NATIONAL GRID Emergency Freephone no on 0800 111 999
 

Useful do’s and don'ts

Do

Do familiarise yourself with the gas appliances in your home
Do allow IVHA contractors access to service and maintain gas appliances in your home
Do familiarise yourself with your gas meter and know how to turn it off in an emergency
Do obtain a fireguard if there are young children or elderly people in your home.

Do not

Do not paint or adapt any gas fire or boiler case in your home
Do not install a ceiling fan in a room containing a fire without first obtaining permission
Do not tamper with any internal controls of a boiler
Do not dry cloths on or around the fire or boiler
Do not sleep in a room where there is a gas fire or back boiler unit installed
Do not block any air vents, this will shut out fresh air that your gas appliance needs to burn safely.

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Click above for details about our award-winning Gold Service
Click above to log a repair
Use this form to report an incident to the team at IVHA
Click above to view the calendar of events
 
© Irwell Valley Housing Association 2009