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Service charges

We'll only ask you to pay a service charge when it is fair to do so.

Here are some examples of things that may require a service charge: 
  • Communal facilities within a 50+ scheme.
  • Caretaking at a multi-storey block of flats.
  • A lift at a multi-storey block of flats.
If you are a Leaseholder, click here for further information on service changes.

What we promise

We'll always make sure service charges represent good value for money.

We work out each service charge in a way that shows the cost of providing the service to everyone who uses it.

We will always consult with residents to make sure you agree that our approach is fair.
If we ever need to increase a service charge, we'll give you a minimum of 28 days' notice.