Here are a few facts and figures about Irwell Valley:
We own and manage 6,832 homes across 12 local authority areas in the North West
We provide homes and/or services to 693 Shared Owners, leaseholders and market rented properties
We had a total income of £29,935,327
We collected 99.94% of rent due to us
Rent arrears (excluding HB arrears) as a % of rent due were 2.30%
Our average rent is £71.42 per week
0.33% of our (general needs) homes were vacant and available to let
We let 729 tenancies during 2010/11
27,125 repairs were reported during 2010/11
We completed 99.4% of emergency repairs in target time
We completed 98.4% of urgent repairs in target time
We completed 97.9% of routine repairs in target time
87.4% of our customers were satisfied with Irwell Valley as a Landlord
73% of customers were satisfied that their views were being taken into account
We turn our empty homes around in 18 calendar days
14.2% of our lets during 2010/11 were to BME residents
Additional financial information is featured in our Annual Report 2011. Download a copy by
clicking here.
Click here to find out what our customers thought about our services in our most recent resident satisfaction survey.