Who's Who

Following a recent restructure, our Property Investment team has now been given two distinct areas of responsibility, with the responsive (day to day) and relet repairs service being managed from within our Neighbourhood Directorate and the Planned, Re-improvement and Building Services team making up our Property Investment team.

The newly formed Neighbourhood Repairs team, responsible for responsive and relet repairs is headed up by Angela Raftery, Managing Director Neighbourhoods, supported by Cath Mustafa, Deputy Managing Director (North & Haughton Green) and Mike Redford, Deputy Managing Director (South & Sale) with our Property Investment team being headed up by Neil Baumber, Assistant Chief Executive. If you wish to contact Neil, Angela, Cath or Mike, please see below:

Neil Baumber: email neil.baumber@irwellvalleyha.co.uk or phone 07770 605504
Angela Raftery: email angela.raftery@irwellvalleyha.co.uk or phone 07770 893033
Cath Mustafa: email cath.mustafa@irwellvalleyha.co.uk or phone 07788 817896
Mike Redford: email michael.redford@irwellvalleyha.co.uk or phone 07899 667973

Our newly formed Neighbourhood Repairs team are responsible for all responsive (day to day) and relet repairs, including the management of our partner contractor, JC Construction, and providing a first class service to our customers. The team is managed by:

Iain Wallace, Neighbourhood Repairs Manager: Iain manages a team of six Neighbourhood Repairs Surveyors who are responsible for responsive and relet repairs within a particular region. Iain also meets regularly with our partner contractors to ensure they are meeting our customer’s aspirations in relation to our repairs service. To contact Iain, you can email iain.wallace@irwellvalleyha.co.ukor phone him on 0161 610 4612.

The regional teams are managed by our two Senior Neighbourhood Surveyors, Jim Bateman and Andy Stafford. For their details, please see below:

Jim Bateman, Senior Neighbourhood Repairs Surveyor: Jim has overall responsibility for the management of our relet repairs service, working closely with our partner contractor, JC Construction. To contact Jim you can email him on james.bateman@irwellvalleyha.co.ukor phone him on 07943 877117.

Working with Jim on relets is Tony Tobin, Neighbourhood Repairs Surveyor. Tony is also responsible for managing the service we provide to our 50+ and Supported Housing customers. To contact Tony, you can email him on anthony.tobin@irwellvalleyha.co.uk or phone him on 07795 266397

Andy Stafford, Neighbourhood Repairs Surveyor: Andy has overall responsibility for the management of our responsive service, working closely with our partner contractor, JC Construction. To contact Andy you can email him on andy.stafford@irwellvalleyha.co.ukor phone him on 07795 266384.

Working in the North region is Mark Myers, Neighbourhood Repairs Surveyor. Mark is responsible for the repairs service in the North area, which includes Bolton, Bury, Radcliffe and Brierfield. Mark is also responsible for managing our Disrepair Claims service. To contact Mark, you can email him on mark.myers@irwellvalleyha.co.uk or phone him on 07788 565669

Working the Neighbourhood Repairs Desk is Callum Smith, Trainee Neighbourhood Repairs Surveyor. Callum is also responsible for managing our Aids and Adaptations Programme. To contact Callum, you can email him on callum.smith@irwellvalleyha.co.uk or phone him on 07540 123452.

Our Property Investment team, managed by Neil Baumber, will continue to manage all our Planned, Re-Improvement and Building Services contracts.

Heading up Building Services is Rob Cawley, Building Services Manager. Rob is responsible for all our building services such as gas and electrical installations, which includes Domestic and Commercial Gas Contracts, Fire Alarm Management, Lift Maintenance, Water Hygiene, Planned Heating works, Fixed Wire Testing, Portable Appliance Testing and all Insulation works. To contact Rob, you can email him on robert.cawley@irwellvalleyha.co.uk or phone him on 07767 392545.

Responsible for the management of our Planned and Re-Improvement Repairs Programmes are Zahir Ali and Eric Earnshaw, Property Investment Surveyors. Zahir and Eric manage all planned programmes to include our kitchen, bathroom, windows and door replacement programmes, as well our painting programme. To contact Zahir, you can email him on zahir.ali@irwellvalleyha.co.uk or phone on 07908 832759 and to contact Eric, you can email him on eric.earnshaw@irwellvalleyha.co.uk or phone him on 07770 893035.

The Property Investment team are supported by two Property Investment Adminstrators, Isabella Kalinowski and Tracey Skillicorn. To contact Isabella, you can email isabella.kalinowski@irwellvalleyhas.co.uk or phone her on 0161 610 4606. To contact Tracey, you can email her tracey.skillicorn@irwellvalleyha.co.uk or phone her on 0161 610 4614.