Our mission is:
"To create the conditions in which customers and colleagues can enjoy living and working and realise their full potential."
Our values are:
- Take responsibility for our actions
- Treat others as they would like to be treated, with honesty, dignity, respect and trust
- Learn from mistakes
- Work with passion and fun
- Believe in tough rights and tough responsibilities
- Be pioneering and free thinking
Our objectives are:
- Continuously innovate and improve
- Have motivated and inspired people and be the best company to work for
- Develop and grow our business with our customers
- Create fantastic places to live and enjoy life
- Provide excellent and affordable homes and good value services
Our 5 Key Priorities are:
- Zero arrears
- Zero void days
- Zero repairs
- Zero customer dissatisfaction
- Zero staff sickness