Irwell Valley is a charitable, not-for-profit housing association incorporated under the 1965 Industrial & Provident Society Act and is a Registered Provider (RP). Irwell Valley Housing Association is the parent company of the Irwell Valley Housing Group, which has six subsidiary components.
The work of Irwell Valley is overseen by our
Board of Management while the day-to-day management of the organisation is delivered by our
Management Team. Our Board of Management is made up of seven non-resident members and three resident members, who meet ten times a year. There are also two executive members, the Chief Executive and the Deputy Chief Executive. Our Board Members give up a lot of their time to sit on our Board of management to ensure that we're delivering excellent homes and services to our residents.
As Board Members set out and agree our
corporate objectives and values, make policy and strategic decisions and monitor performance to ensure that our objectives are met. They also support and advise the management team.
To support the Board, there are three separate groups; Remuneration Committee, Audit Committee and Residents’ Scrutiny Panel.
Our Residents’ Scrutiny Panel is chaired by one of the resident Board members and is made up of customer representatives from various neighbourhoods. This panel reviews our overall performance and approves all policies, which impact on customers and their communities. Our Residents' Scrutiny Panel recently lead a review on the opportunities for customer scrutiny at Irwell Valley. From April 2012 a new Panel will be launched which will allow greater transparency and customer scrutiny of services lead by Residents' Scrutiny Panel themselves.
All residents are given the opportuity to become
shareholding members of Irwell Valley - giving them the ability to attend and take part in our AGM and vote on key decisions.
We are regulated by the Tenant Services Authority (TSA). The TSA's main aim is to ensure that residents get the best possible services from their landlord. To find out more about the TSA, please
click here. In April 2012 regulation of Registered Providers like Irwell Valley will be handed over to an independent committee within the Homes and Communities Agency (HCA) and the TSA will cease to exist. The TSA are currently consulting with RPs and relevant trade bodies on a revised Regulatory Framework from April 2012. We will be involving customers on any changes that we need to make that will affect services.
To find out more about what we do, please download our most recent Annual Report and Accounts 2010 by
clicking here and you can also download our Annual Report to Customers 2011 by
clicking here. We also produce and regularly update a Self Assessment which identifies how we are performing against the TSA's Regulatory Framework. This document is available for customers to scrutinise at any time and is approved by our Operations Committee annually. If you would like a copy of this document, or if you have any other queries about how we are regulated, please contact a member of our Business Development team on 0161 610 4792.