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Irwell Valley continually seek the views of our customers to ensure we are getting things right.
We do this in many ways – for example, through annual surveys or by inviting customers to join one of our Advisory Groups.
We are looking to set up a panel of young pe...
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Trafford Council are recruiting local people to act as the eyes and ears of their community as part of a new scheme to help improve the quality of life for residents and visitors to the borough.
The Street Champions scheme is due to be launched on Saturday 24 March, on the 100th day of Trafford...
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A symbolic torch will be carried by Louise Co-op Manager for Windsor and Albion who manage our Trenham and Melksham properties on the 11th May 2012 and handed over to Childwall Valley EMB in Liverpool. Louise will carry the torch while she walks the 29.7 miles, she intends to leave Salford ...
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Trafford Council has teamed up with Greater Manchester Police, the Illegal Money Lending Team, local partners, businesses and Sale West residents to tackle the impact of illegal money lenders in our communities.
Fourth from the Left, Irwell Valley's Sal...
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Zion Arts Centre is providing a variety of events for children and families to get involved with over the Easter Period. We understand how important it is to provide engagement opportunities for young people outside of academic term times and are proud to present such a varied programme! For mor...
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Caroline Thompson, our Debt Prevention Officer is representing Irwell Valley in working closely with the Stop Loan Sharks Campaign, as a Campaign Partner in Salford and attended the re-launch event on Tuesday 7th February 2012.
The relaunch is going to be covered on the BBC news, 10pm Tuesday 7th ...
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Irwell Valley and Housing E-Academy are offering ALL Irwell Valley customers the opportunity to take part in free online courses designed to give you the ability to take on the Internet and at the end of it you will be able to print a certificate for your CV as proof of completion of the course....
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Would you like to win the experience of a lifetime in celebration of Her Majesty The Queen's Diamond Jubilee?
Royal Diamond Jubilee.com are offering one lucky person and their guest the chance to experience an unforgettable ‘Diamond Jubilee’ weekend in London, at the ve...
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Winter is now here and with the likeliness of snow soon arriving, driving safely is so important, please take a look at some top tips for winter driving below:
To brake without locking your wheels, use a low gear earlier than normal so your engine will smoothly reduce your speed and...
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For a full schedule of all our Christmas parties and carol singing please see below, there will be Live Music from Tom Manion's The Biretta's and food and drink with Irwell Valley colleagues and customers, with lots of festive cheer and Christmas carols at all our Christmas Party's.
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Since the printing of our Gold Service mini-statements it has become evident that Poundstretcher has been removed from the list of available retailers, please accept our apologies for any inconvenience that this has caused.
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Frozen condensate waste pipes are a common problem in the winter months. This guide should help you to thaw your frozen gas boiler condensate waste pipe in a safe and easy way.
The purpose of the condensate pipe is to vent moisture from your boiler safely to the external environment. These pip...
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You could win £200 worth of shopping vouchers that can be spent on the high street, hotels and restaurants by simply completing our Annual Customer Survey 2011 that you will shortly be receiving by post.
When you’ve completed the questionnaire, put it in the free-post envelope and send i...
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Our Financial Inclusion Officer, Emma Oldham and our UCAN Manager Angela Duffy are working in partnership with HOOT Wise with Money Credit Union in Bolton.
They will be launching a cash collection point on the 20th January 2012 at the Great Lever UCAN Centre. The service is for local residents to ...
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An incredible offer from Microsoft and BT is providing the opportunity for anyone to purchase a computer for £165 or for £95 if you are on selected benefits such as Housing Benefit (please click image below to visit Get Online At Home website).
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On the 30th October 2011, the clocks go back an hour, so why not give that hour back by helping someone get online?
On the 1st November 2011 the UCAN Centre will be hosting our own Give An Hour Event helping people access the internet, learn how to shop online, look for work and stay in touch with ...
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A Trafford resident has received an unsolicited call from a firm offering to stop cold calls for a fee of £3.00 and requested bank details. This is a scam. You can obtain this service free of charge from the Telephone Preference Service.
Please be aware of the above message from Trafford Counc...
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From Today (03/10/2011), Ferguson Cleaning Services will be taking over general and window cleaning at schemes in the South including 50Plus & Supported & also Haughton Green (not Sale West).
Bullough's Cleaning Services will now be operating in North Neighbourhoods.
For...
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It's always nice to receive a success story from one of our Golden Foundation Grant winners, read their story here: http://bit.ly/qVViCS
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We would like to announce to Shareholders and interested parties, that our Annual General Meeting (AGM) will be held on Thursday 15th September 2011 at 6pm. It will be held at PAragon House, Irwell Valley’s Head Office and all AGM papers will be mailed to Shareholders in due time...
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Following the disorder and criminality witnessed earlier this week more than 60 people have been dealt with by the courts in Manchester, many of them jailed.
The criminals who attempted to destroy the spirit of Greater Manchester have failed with communities from every background including the busi...
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In celebration of ‘one year to go’ until the London 2012 Games, Manchester Sport and Leisure Trust and Wythenshawe Forum Trust will open up their facilities for FREE.
On Sunday 24 July, anyone can enjoy FREE access to 16 local leisure centres and sports facilities across Manchester in c...
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Important safety announcement:
It has been reported that there is a fire risk with a number of Beko-manufactured appliances, estimated to be 500,000.
Some fridges and/or freezers have already caught fire and caused considerable damage and, unfortunately, loss of life. London Fire Brigade ...
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Irwell Valley have recieved two reccomendations of good practice from a report produced by the National Tenant Organisations.
A panel looked at 257 Annual Reports to tenants as selected by the TSA and rated them. Irwell valley were mentioned in the full report...
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In the latest Housing Quality Network briefing on "Tenant's Cashback a DIY Repairs Scheme" Irwell valley is mentioned on page 8 for our introduction of "Housing MOT's" that aim to cut responsive repairs to a minimum.
To read the full newsletter please c...
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IVHA showed its support for the Lesbian, Gay, Bisexual and Transgender individuals and communities by flying the rainbow flag on May 17 2011 in all its offices receptions to celebrate International Day Against Homophobia and Transphobia (IDAHO).
IDAHO is a time to celebra...
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From one war hero to another!After weeks of fund raising, Irwell Valley Housing has reached a massive total of £14,000. Falklands Veteran, Simon Weston OBE joined Lynne Garsden, Chair of the Housing Association’s Board to hand over the cheque to Kev...
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As a result of the joint works between Irwell Valley Housing Association and Trafford MBC the residents of our Sale West estate have a new found faith in our services and housing benefit advice. This has now led to new Housing Benefit claims being assessed quicker and more efficiently by Simon H...
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In the last financial quarter (the last 3 months) the Income Management Team headed by our Financial Inclusion officer, Emma Burke and our Debt Prevention Officer, Caroline Thompson have saved Irwell Valley Customers a total of £6131.89!
We think this is a huge achievement and would like to m...
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Article adapted from The Department for Communities and Local Government (CLG).
The Aim
The Government has begun a major programme to shift power from Westminster to councils and communities. As part of this, they are carrying out a total reform of socia...
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We have redesigned the customer comments cards you will find on reception when visiting our head office in Old Trafford.
We felt that the old customer comments card design wasn't eye catching enough and that there wasn't enough room for customers to write their comments on the...
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