|
Where does my rent go?
Paying your rent is the most important aspect of your tenancy with Irwell Valley. Your rent is used to pay for the following services:
Repairs to properties
Re-improvement works to properties and neighbourhoods
Housing management services
The building ...
|
|
We will only ask you to pay a service charge when it is fair to do so.
Here are some examples of things that may require a service charge:
Communal facilities within a 50+ scheme
Caretaking at a block of flats
A lift at a block of flats
Maintenance of communal are...
|
|
Use the link below to pay your rent/service charge online. You will need your Irwell Valley rent account number and a valid credit or debit card to make a payment.
|
|
What is housing benefit?
Housing Benefit is paid by your local authority and is a contribution towards your rent payments. You can claim Housing Benefit if you are over 16 years of age, are liable to pay rent and have an income below a certain level.
How much will I be entitled to...
|
|
Any changes you may have in your circumstances, or your income, may affect any benefits you receive or tax you pay. It is important that you contact Housing Benefit, and any other relevant organisations, including Irwell Valley, to prevent under payments and overpayments.
We understand tha...
|
|
What is a Non-dependant?
If you are entitled to Housing Benefit, anyone who lives with you, who is not on the tenancy agreement and is 18 years old or over, is classed as a 'non-dependant' for Housing Benefit purposes. This means that you must provide evidence of their income to Hous...
|
|
What will happen if I don't pay my rent?
If you have problems with paying your rent, contact our Income Management team on 0800 035 22 11, as soon as possible. We will offer you confidential help, advice and support if you are experiencing financial difficulties.
We will notify you ...
|
|
If you have rent arrears and have received a court hearing date or eviction date, and have not already done so, it is important that you contact us to discuss your arrears and the problems you are having with paying your rent.
Below are the contact details for our Income Management team's Enfor...
|
|
If you have left an Irwell Valley tenancy owing rent arrears, this will affect your ability to obtain accommodation from other social housing providers until the debt is cleared in full.
If you wish to discuss an arrear owed on a former tenancy, please contact our Income Management team on 0800...
|